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TFT LCD Defect Policy

Despite the highest possible standards, the intricate manufacturing of thin-film transistor (TFT) liquid crystal display (LCD) screens may still produce slight visual imperfections. These visual imperfections do not impair the performance of Your Product.

However, ASUS will provide the warranty service for Your ASUS Product's TFT LCD screen only if there are at least:

  • 3 bright dots or 5 dark dots or 8 bright and/or dark dots in total; or
  • 2 adjacent bright dots or 2 adjacent dark dots; or
  • 3 bright and/or dark dots within an area 15 mm in diameter.
    (Please note: A bright dot is a white or sub-pixel that is always on under BLACK pattern. A dark dot is a black or sub-pixel that is always off under patterns excluding black.)
  • Not less than 30cm distance, in a straight line, between TFT screen and inspector
  • Room temperature between 20-40° C
  • Lighting is between 300 and 500 lux


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